Swimming & Diving
WINDOWS MEDIA PLAYER
LIVE/ON-DEMAND BROADCAST DIFFICULTIES
What is goduke.com?
What is BDN+ Access?
How do I Signup and enroll?
During registration I receive an error "Invalid Email", what does this mean?
BDN+ Access System Requirements
Minimum Windows Requirements
Why do I have to login every time I try to watch a video?
The video doesn't look very good:
Why can I access the content at home but not while at work, a hotel, school, etc.?
I have high-speed wireless internet, but still seem to be having buffering problems?
I cannot view the content:
I cannot sign in:
How can I change my password, login ID or email?
I forgot my password
I can't login in anymore
I am having trouble subscribing:
How do I cancel my current subscription?
How do I renew my current subscription?
I purchased a Pay Per View event but I cannot login. Was my account not setup correctly?
I cannot get the audio to play
Check the following knowledge base articles from Microsoft for possible solutions:
I can play the daily videos but none of the videos from the live events
The video and audio are out of sync
I have an Apple computer. Are your services compatible with OS X?
I have a router/firewall. Will that cause problems with broadcasts?
Can I share my username and password with someone else?
Is my privacy protected on BDN+ Access?
Can I link my site to goduke.com?
Can goduke.com link to my site?
Is there recruiting information on goduke.com?
What is listed in the Archives?
I sent a support request and did not get a response?
I'd like to see something on goduke.com that is not on the site, where do I send my input?