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Position Title: Game Day Operations Assistant

Department: Ticket Office

Category:
Part-time, Non-Exempt

Responsibilities:


This position will assist the Director of Ticket Operations and/or designee in preparation and game-day management of Revenue and Olympic Sports as assigned. This person will be responsible for solving customer service related issues, assisting customers with ticket purchases by using Neulion and cash handling, printing and distributing single game tickets, scanning tickets for admittance, monitoring crowd flow & capacity limits, reconciling all ticket sales at the end of each business day, and other duties as assigned.

Perform generally routine clerical duties to include operation of standard office machines, verify written information against existing records and make basic arithmetical calculations, tabulate and post data in record book, copy data and assist in the compilation of records or reports, inspect various records for completeness and accuracy; arrange and file a variety of materials, answer telephones, act as office receptionist.

A successful candidate will demonstrate a strong work ethic, high level of integrity and honesty. Candidates must have the ability to work a flexible schedule, including nights and weekends, must be attentive to detail and accurate in record keeping and possess an ability to work with a diverse constituency including students, parents, coaches, faculty, staff administrators and outside contacts.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Requirements:


Work requires knowledge of basic grammar and mathematical principles to perform routine clerical/office support duties normally acquired through a high school education.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

To Apply: Please send all application materials to dukehr@duaa.duke.edu with the title of the position you are applying for as the subject line (Game Day Operations Assistant). For best consideration applications should include: (1) cover letter, (2) resume, and (3) name and contact information of at least three references. For more information on Duke University Athletics please go to: goduke.com.

Duke University is an EEO/AA employer.

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