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Courtesy: Duke Sports Information
Duke Women's Tennis NCAA Championship A-Z Guide
Courtesy: Duke Sports Information
Release: 04/29/2019
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NCAA TENNIS CHAMPIONSHIP

AMBLER TENNIS STADIUM

A-Z MATCH DAY GUIDE

 

Accessibility Accommodations Information

Please find below a list of disability services currently provided at Ambler Tennis Stadium.  Prior to match day, please feel free to reach out to our disabilities coordinators at 919-668-1329 to help make arrangements for your visit or if you have any special needs, questions or concerns regarding our accessibility and accommodations.

 

  • Parking for Guests with Disabilities – is available in the Card Lot located on Towerview Road (GPS Address: 320 Towerview Road). A parking attendant will be present to provide access and direct fans to the designated parking spaces adjacent to Ambler Tennis Stadium. An accessible drop-off and pick-up point for guests with disabilities is available in the Card Lot immediately outside Ambler Tennis Stadium.

 

  • Accessible Seating for Guests with Disabilities – is available under the trees alongside Court #5. An accessible ramp leads from the sidewalk to the seating area. 

 

  • Accessible Restrooms for Guests with Disabilities – are located under the raised seating area of Ambler Tennis Stadium. 

Alcohol

It is strictly prohibited to bring alcohol into Ambler Tennis Stadium. Individuals violating this policy are subject to ejection from the stadium.

 

ATM

There are no ATMs inside Ambler Tennis Stadium. The BB&T ATM is located outside of the Johnson Family Team Store on Tribull Plaza, across from Cameron Indoor Stadium and is accessible 24-7. The ATM only dispenses cash ($20 increments) and does not take deposits.


Bag Policy

Purses, small bags, strollers, and backpacks are permitted. Duffel bags and large bags greater than 14” x 14” x 8” are not permitted (reasonable exceptions may be medical or childcare reasons). All bags and personal items are subject to search by Event Staff upon entry.

 

Duke University reserves the right to deny anyone or anything from entering the stadium.  Any such items should be returned to your vehicle and/or discarded.

 

For the safety of all in attendance, bags/items are not permitted to be left unattended outside of Ambler Tennis Stadium.  Unattended items found outside the stadium will be disposed of or dealt with in in a manner deemed appropriate by stadium officials.  Duke University, Duke Athletics, and the NCAA are not responsible for loss of any unattended items.

 

Banners and Signs

Banners and Signs are permitted inside Ambler Tennis Stadium, however the NCAA and Duke reserves the right to prohibit or require the cessation of any display of a banner or sign that obstructs the view of other fans, obscures stadium signage, can be considered an advertisement, or is determined to be obscene, vulgar, indecent, inappropriate, or derogatory. 

 

Camera Policy

No video cameras permitted at any NCAA Events. 


Concessions

Concessions will be sold from a tent outside of Ambler Tennis Stadium behind court 5.


Conduct

Duke Athletics and The NCAA expects all fans to conduct themselves in an appropriate manner at all times before, during, and after the competition. We expect all fans to treat other fans, players, coaches, and officials with courtesy. Please join us in creating a fun, safe, family atmosphere at Ambler Tennis Stadium by not:

  • Interfering with other guests’ ability to enjoy the game
  • Using or displaying foul or abusive language or gestures
  • Appearing to be intoxicated or in a diminished capacity
  • Entering the competition or restricted access areas
  • Smoking except in designated areas
  • Throwing objects onto the competition area or within the venue
  • Otherwise being disorderly

 

Guests are reminded that in tennis, spectator behavior can have a direct impact on the match as point penalties are assessed to the players for inappropriate actions in the stands. Cheering with the intent to abuse or distract opponents is not acceptable.

 

Violators are subject to ejection and possible arrest. Guests should contact the Match Manager in the seating area behind Court 1 if they feel someone is not acting appropriately.

 

Dining

 

Driving Directions

The GPS addresses for match day parking at Ambler Tennis Stadium are listed below. For turn-by-turn directions from your starting destination, please use the “Destination” button in the upper left corner of the link below.

 

Blue Zone Parking Lots

2300 Duke University Road

Durham, NC 27708

http://maps.duke.edu/map/index.php?id=21#!ct/187,188,10350,186?m/39638

Card Lot – Accessible Parking

320 Towerview Road

Durham, NC 27708

                http://maps.duke.edu/map/?id=21#!ct/187,188,10350,186?m/39579


Emergency Preparedness

  • During any emergency inside the stadium, follow the directions of the PA announcer, Duke Athletics staff, Event Staff and emergency responders. 
  • Always designate a pre-determined location both inside and outside the stadium to meet friends and family in case you get separated or in the event of an emergency.
  • Upon arriving at your seat location, first find the nearest exit and then locate an alternate exit in case of emergency. Exits for the stadium are located at:
    • Seating Area Stairwells – located behind each court at the top of the grandstand – stairs required
  • If you see or become aware of any activity that is unusual, suspicious or causes you concern, report the activity to the nearest Event Staff
  • Emergency vehicles may be present in and around the stadium. Please do not obstruct the path of travel of a fire truck or emergency vehicle or interfere with any of their operations.  Vehicles or objects (tables, tents, tailgate games, etc.) blocking emergency vehicles, designated fire lanes, stadium exits or exit paths, or vehicle/pedestrian traffic in general will be removed and dealt with in a manner deemed appropriate by stadium officials. Vehicles are subject to being towed at the owner's expense.
  • Monitor the weather prior to the game.  Take the necessary precautions to protect your family and friends in the event of severe heat or severe weather before, during, or after the game.  In the event of severe weather during the match, please be prepared to evacuate the stadium to Sheffield Indoor Tennis Center or return to your car.


Entertainment


First Aid/Emergency Medical Assistance

In case of emergency, contact any Duke Athletics staff or call Duke Police at (919) 684-2444.


Food and Beverage

Outside food and beverage are permitted inside Ambler Tennis Stadium.  Please throw away trash and recycling in the appropriate receptacles.   


Gates (Entrance into stadium)

All gates to Ambler Tennis Stadium will open one (1) hour prior to the start of the match. 

  • Stairwells to the grandstand are located on the backside of Ambler Tennis Stadium.
  • Entry to the accessible seating area alongside Court 5 is available via an accessible ramp from the Card Lot.

 

Media

All media and photographers should contact Sarah Leggett at sl459@duke.edu prior to the championship for credentials.

 

Media Will Call for the NCAA Tennis Championships is located at the Ambler Tennis Stadium main entrance tent on the backside of the grandstand.

 

 

Hotels


Lost and Found

If any article is lost or found in the stadium, please inquire about or report the item to any Duke Athletics staff. All lost and found items not picked up prior to the end of the match will be available for pick-up the following business day by calling 919-668-5658 or email duaa-gameops@duke.edu. Unclaimed lost and found items will be retained for thirty (30) days following the event. After that time, any unclaimed items will be discarded.


Merchandise

Official NCAA Championship Apparel will be sold from a tent outside of Ambler Tennis Stadium behind court 5.


Operational Information

For more information on The NCAA Championship, please visit NCAA.com For special game day parking alerts and information will be available on the GoDuke.com pages. Additional information is also available via Twitter by following @Duke_GAMEDAY.


Parking and Traffic Information

Ambler Tennis Stadium Facility and Parking Map



  • General Public Parking – Free parking is available for matches in the Blue Zone parking lots located on Wannamaker Drive.  Access to the Blue Zone is located off of Duke University Road.  The parking area will be open beginning two (2) hours prior to the match. 

 

Guests are asked to follow the directions of the parking attendants at all times. Vehicles parked in unmarked spaces, on landscaped areas, or in the marked “IM Permits Only” parking area are subject to being ticketed and towed.

 

  • General Public Parking for Persons with Disabilities – is available in the designated spaces in the Card Lot on Towerview Road directly adjacent to Ambler Tennis Stadium. An accessible drop-off and pick-up point for persons with disabilities is also available in the Card Lot. Please speak to the parking attendant for access to the lot.

  • Tailgating – Tailgating is permitted in the Blue Zone Lots. Tents, tables, tarps or canopies ARE NOT permitted if they impede foot or vehicular traffic or if they extend into additional parking space. There is no tailgating in the Card Lot.

 

  • Parking DisclaimerDuke University assumes no responsibility for loss through fire, theft, collision, or otherwise to the car or contents. Vehicles are parked at the owner's risk. Please lock your vehicle.

 

  • Parking Emergency Information – In case of emergency please dial 919-684-2444 for Duke Police Emergency Dispatch or 911 for Durham County.  Duke Police will be the primary responder on-campus for emergency calls.  Durham Police will be the primary responder off-campus for emergency calls.  If an emergency occurs and authorities are contacted, please designate someone in your party to help direct emergency personnel to the emergency location. 


Pets

All pets (including dogs) are prohibited inside Ambler Tennis Stadium.  (Exception: Service animals are permitted to assist those with disabilities).

 

Programs

Match programs are available for free on a first come, first serve basis in the seating area behind Court 1.


Prohibited Items

For the safety and game day experience of all fans, the following items are prohibited from entering the stadium:

  • Alcoholic beverages
  • Artificial noisemakers
  • Large bags (Exceptions: Medical & childcare reasons)
  • Balloons
  • Balls and Frisbees
  • Cameras w/lens over 4 inches
  • Coolers and containers (ice chests, thermoses, cups, bottles, or other like containers)
  • Drones and Unmanned Aircraft Systems (UAS) – https://drones.duke.edu/policies
  • Hazardous materials
  • Items obstructing sightlines of other fans (umbrellas may not be raised if they obstruct views)
  • Laser pointers
  • Outside chairs (lounge chairs, folding chairs, etc.)
  • Pets (exception: service animals)
  • Selfie Sticks
  • Shoes with wheels (wheelies)
  • Weapons of any kind (including pocket knives)

 

Duke University reserves the right to deny anyone or anything from entering the stadium.  Any such items should be returned to your vehicle and/or discarded.  All fans are subject to search before entering the stadium.

 

For the safety of all in attendance, bags/items are not permitted to be left unattended outside of Ambler Tennis Stadium.  Unattended items found outside the stadium will be disposed of or dealt with in in a manner deemed appropriate by stadium officials.  Duke University and The NCAA are not responsible for loss of any unattended items.

 

Re-entry

Re-Entry is permitted with a ticket stub at all times during matches

 

Restrooms

Men’s and Women’s Accessible Restrooms are located under the raised seating area. Restroom will be gender neutral

 

Seating

Spectator seating is located in the elevated seating above all courts. All seating is first-come, first-serve. Accessible seating is located under the trees alongside Court #5.

 

Smoking

Smoking (including electronic or vapor) is not allowed in the Ambler Tennis Stadium.  Smoking is permitted outside of the venue.

 

Stadium Map


Tickets

All matches of the NCAA Tennis Championship are ticketed events. Tickets will be sold for round of the championship at the Ambler Tennis Stadium main entrance tent on the backside of the grandstand. For more information, please call the Duke Ticket Office at 1-877-375-3853 or 919-681-2583.


Ticket Prices:

$5 General Admission

$3 Students with ID Card

Free for children age two and under


Transportation

 

Umbrellas

Umbrellas are permitted at Ambler Tennis Stadium. For the courtesy and safety of all fans, we ask that fans use caution when raising umbrellas and do not obstruct the view of other fans or staff.

 

Video Camera Policy

Video cameras are not permitted inside Ambler Tennis Stadium.  All championship video footage rights are the property of the NCAA.

 

Will Call Information

All guests picking up tickets at will call locations must present a valid, state-issued, photo driver’s license or identification card. By NCAA rule, all guests picking up Player Guest tickets must provide valid identification, sign for their ticket, and immediately enter the stadium.

 

Will Call Locations:

 

Media Will Call

  • Location:  Ambler Tennis Stadium main entrance tent behind grandstand
  • Hours: Opens (60) minutes prior to first match each day

 

 

Player Guest Will Call

  • Location:  Ambler Tennis Stadium main entrance tent behind grandstand
  • Hours: Opens (60) minutes prior to first match each day

 

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