DURHAM, N.C. – The 2016-17 Duke Men’s Basketball season begins on October 28 and we want all guests to be prepared for game day. With several construction projects underway both within Athletics and on Duke University West Campus, guests will see significant changes around Cameron Indoor Stadium. We appreciate your patience during this transitional period as we move toward an exciting future for Duke Men’s Basketball and the entire Duke Athletic Department.
Check out below the parking, traffic, stadium, and rule changes that are new on Duke Men’s Basketball; Game Day in 2016-17! For more in-depth information, guests should visit www.goduke.com/gameday and click the A-Z Game Day Guides at the top. Then select Men’s Basketball on the next page to reach the 2016-17 Men’s Basketball A-Z Game Day Guide. Guests are encouraged to check www.goduke.com/gameday regularly for updates and parking & traffic alerts prior to each home football game. For up-to-the-minute updates on game day for parking, traffic, and stadium information, please follow Duke Game Operations on Twitter (@Duke_GAMEDAY).
Cameron Indoor Stadium
Cameron Indoor Stadium will be under construction for a portion of the basketball season. The most significant change is currently on the south end which includes a new men’s restroom, new women’s restroom, and gender neutral accessible family restrooms. Rubenstein Pavilion, the home of the new formal lobby and the Champions Club are officially open for this season. Doors to Cameron will open one-hour prior to tip-off.
PARKING AND TRANSPORTATION
General Public Parking Services for Persons with Disabilities:
Parking: is available in the Edens Lots located off of Towerview Road. Towerview Road can be accessed via Duke University Road.
Accessible Lift-Equipped Van: An accessible lift-equipped van will be available as needed for guests needing wheelchair lift assistance. Please notify a parking lot attendant upon arrival to request van service. At the stadium, vans drop-off and pick up outside the Morton Plaza Entrances of Cameron Indoor Stadium.
Game Day Accessible Drop-off and Pick-up Point: is available at the Edens Lots on Towerview Road for all guests, General Public and Iron Dukes. Guests should use the accessible lift-equipped van for transportation to the stadium. After dropping off their guest they must park in a General Public parking lot. Post-game, guests will be able to access Towerview Road for pick-up at the Edens Lots.
Towerview Road Construction and Two-Way Traffic Restrictions: Due to active construction between Union Drive and the Card Gym Lot, traffic in this area of Towerview Road will be restricted to one lane. Beginning two (2) hours prior to each game, temporary traffic lights will be flashing red but the flow of traffic will be handled by traffic officers. Outside the restricted traffic times, temporary traffic lights will control vehicle flow through the impacted area. Over the course of the season, the construction taking place will switch lanes periodically.
Game Day Pedestrian Route from Grounds Lot and Bassett Drive to Cameron Indoor Stadium: Due to construction, the new pedestrian route from the Grounds Lot to Cameron Indoor Stadium is located around the perimeter of Brooks Field at Wallace Wade Stadium.
Science Drive Parking Garage (SDG): is an Iron Duke parking lot on game day and will officially open for the October 28th game versus Virginia State. Game day parking will enter/exit SDG from NC 751/Cameron Blvd. only. There is no entry/exit onto Science Drive. During ingress, SDG permit holders can enter the garage from either direction by turning right or left into the garage. Traffic control officers will be on-site to assist. Post-game, vehicles exiting the garage are ONLY permitted to turn right - there is no left turn out of the garage. A new pedestrian crosswalk with improved lighting on Science Drive connects the garage to Frank Bassett Drive and the pedestrian path through Morris Williams Stadium.
Updated Pre-Game Parking and Traffic Map: An updated pre-game parking and traffic map is now available in the 2016-17 Men’s Basketball A-Z Game Day Guide on www.goduke.com/gameday.
STADIUM OPERATIONS AND GUEST EXPERIENCE ENHANCEMENTS
Entry and Screening Policy: All persons – game day staff, ticketed guests, and Duke undergraduate and graduate/professional students – are subject to screening before entering Cameron Indoor Stadium. Walk-through metal detectors will be the primary means of screening. For guests who are unable to utilize a walk-through metal detector, hand-held metal detectors will be used with physical pat-downs as a final alternative option. These security measures are in addition to the bag checks that are currently conducted at the stadium. Any person who does not consent to screening will be denied entry into the stadium.
Game Day Item Check: Item Check is located at Kennedy Tower. Item Check opens two (2) hours prior to tip-off and will remain open one (1) hour post-game.
Formal Entrance Names:
Morton Plaza Entrances – formally known as the North Lobby entrance (K-Ville side of Cameron Indoor Stadium – Lower Level Entrance). Guests with seats on court level are recommended to use this entrance.
Rubenstein Pavilion Entrances – formally known as the South Lobby entrance (Brooks Field at Wallace Wade Stadium side of Cameron Indoor Stadium – Lower Level Entrance). We recommend that guests with seats on court level use this entrance.
South Hall of Honor Entrance (Krzyzewski Center side of Cameron Indoor Stadium – Upper Level Entrance). We recommend that guests with seats in section 1 thru 6 and 14 thru 16.
Hall of Fame Entrance (K-Ville side of Cameron Indoor Stadium – Upper Level Entrance). We recommend that guests with seats in sections 7 thru 13 use this entrance.
Scharf Hall Entrance (Rear of Schwartz-Butters Building – Upper Level Entrance). This entrance can accommodate those guests that have seats in Sections 1 thru 16. This is also one of two main entry points into Club Blue Devil pregame.
General Will Call: Tickets purchased through the Duke or Visiting Team Ticket Office via phone or online
Location: Scott Family Athletic Performance Center Ticket Office
Hours: Opens 3 hours prior to tip-off until halftime
Ticket Scanning: This season, for the first time, Duke Athletics will be implementing ticket scanning upon entry to Cameron Indoor Stadium. New methods of ticketing include mobile ticketing and print-at-home.
Elevator: There is elevator access to the lower and upper levels of Cameron Indoor Stadium. The elevator is available in the new Rubenstein Pavilion. The elevator now allows all general public entrances to Cameron Indoor Stadium at Rubenstein Pavilion, Morton Plaza, South Hall of Honor, Hall of Fame, and Scharf Hall are accessible for guests with disabilities.
Champions Club: Located on the upper level of Rubenstein Pavilion or behind Sections 2 and 3 of the upper concourse of Cameron Indoor Stadium, Champions Club operations begin 90 minutes prior to tip-off and will remain open one (1) hour post-game. Champions Club is a private space available to only those guests with memberships. For more information about obtaining a membership please contact Mike Sobb at 919-668-5723 or firstname.lastname@example.org.
Club Blue Devil: Join all of your fellow Duke Basketball fans at CLUB BLUE DEVIL on McClendon Plaza, located between the K-Center and Cameron Indoor Stadium, to enhance your pre-game festivities each home game this Duke Men’s Basketball season. CLUB BLUE DEVIL will open two hours prior to tip-off directly outside the upper concourse of Cameron Indoor Stadium, placing you just steps away from your Blue Devil seats. For more information contact email@example.com or visit GoDuke.com/CLUBBLUEDEVIL.
Text Message Assistance: All fans can continue to text in any game day problems, issues or needs to the Game Operations Command Center. On game day, text “DUKE (space)” to 69050 and the message will be received by the Command Center. Security, maintenance, or housekeeping will be dispatched to rectify the problem or issue. Please note that standard data and messaging rates may apply.
ATM: A BB&T-ATM is now located outside by the Johnson Family Team Store at the Scott Family Athletic Performance Center.
Johnson Family Team Store: The Nike Duke Team Store, located inside the Scott Family Athletic Performance Center, is also open on game days for your shopping convenience. Store hours can be found by visiting the Duke Stores website at http://www.dukestores.duke.edu/hours/regular.php. The Duke Team Store is open on all game days until one (1) hour post-game.
Prohibited Items: Alcoholic beverages, artificial noisemakers, backpacks, balloons, balls & Frisbees, cameras with telephoto lens, coolers & containers, hazardous materials, noisemakers, pets (except service animals), outside chairs, outside food and beverages (except medical reasons), selfie sticks, video cameras and weapons.
Disability Services Information
Please find below a list of disability services currently provided at Cameron Indoor Stadium. Prior to game day, please feel free to reach out to our disabilities coordinators at 919-668-1329 to help make arrangements for your visit or if you have any special needs, questions or concerns regarding our accessibility and accommodations. For a full is list see the A-Z Guide on www.goduke.com/gameday.
Accessible Seating Requests for Iron Dukes and General Public – A limited number of accessible seats are available in Cameron Indoor Stadium. All special accommodations for accessible seating for Iron Dukes and the General Public must be made in advance of game day by contacting the Duke Ticket Office at 919-681-2583. Special accommodations will be filled on a first-come, first-serve basis prior to game day. No special accommodations or ticket exchanges will be allowed on game day. Reservations for accessible seating will end at 4:30 PM two business days prior to game day. Please note that for Saturday, Sunday and Monday games, reservations for accessible seating will end at 4:30 PM on Thursday prior to game day.
Accessible Seating Will Call Entrance – The accessible seating will call entrance is located at the far right door of the Rubenstein Pavilion at the designated Medical/Family Lane. Accessible seating will call opens one (1) hour prior to tip-off.
Assistive Listening Devices - Assistive listening devices are available on game day for those in need. Guests needing assistive listening devices should contact stadium staff and ask them to contact Game Operations with their seat location. Once the request is received, Game Operations will deliver the device to the guest at their seat.
Accessible Restrooms for Persons with Disabilities – All men’s and women’s restrooms are accessible for persons with disabilities. Men’s Restrooms are located behind Sections 1 and 9 on the upper level and on the lower level in the North Lobby behind Section 18. Women’s Restrooms are located behind Sections 4, 6 and 12 on the upper level and on the lower level in the southwest corner between Sections 17 and 20. Mid-season, there will a new men’s restroom and women’s restroom located in the South Lobby behind Section 20.
Gender Neutral Accessible Family Restroom – Mid-season, there will be two gender neutral accessible family restrooms (Room 103T and Room 104T) located on the lower level of Cameron Indoor Stadium on the southeast corner off of the South Lobby. The restrooms are accessible for guests with disabilities and provide changing tables for families with small children.