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Duke Tennis A-Z Guide - Sheffield Indoor Tennis Center


Alcohol

It is strictly prohibited to bring alcohol into Sheffield Indoor Tennis Center. Individuals violating this policy are subject to ejection from the stadium.

ATM Machines

There are no ATM machines inside Sheffield Indoor Tennis Center.  The BT&T ATM is located outside the South Lobby of Cameron Indoor Stadium (Wallace Wade Stadium side) and will be accessible 24-7. The ATM only dispenses cash ($20 increments) and does not take deposits.

Banners and Signs

Banners and Signs are permitted inside Sheffield Indoor Tennis Center, however Duke reserves the right to prohibit or require the cessation of any display of a banner or sign that obstructs the view of other fans, obscures stadium signage, can be considered an advertisement, or is determined to be obscene, vulgar, indecent, inappropriate, or derogatory.

Bull City Connector

The Bull City Connector is a fare-free, hybrid-electric bus service that connects downtown Durham with the Duke University campus. The route provides direct access to Duke and includes stops along Main Street and Erwin Road. The service also includes a stop at Durham Station, the city's transportation hub with public bus service and within walking distance of the American Tobacco Campus and the Durham Bulls Athletic Park. The Bull City Connector is also ideal for bicyclists, who can ride to a Connector stop and take their bike to campus by using a bike rack on the front of the bus.

The easiest way to get to games using the Bull City Connector is to get off at Duke Hospital South on Trent Drive and walk down Flowers Drive. Walk up to the West Campus Quad on your left and continue down the quad to reach Towerview Drive. Cross Towerview Drive and turn left in front of Wilson Recreation Center.  The Sheffield Indoor Tennis Center is located at the east end of Krzyzewskiville. Click here for a map to show you where to go.

Camera Policy

Hand-held still cameras are permitted for personal use only. Cameras with a lens longer than four (4) inches are not permitted.  Video cameras are permitted to be used during pre-game and halftime only. Video cameras are prohibited from filming the match.

Concessions

There will be no concessions sold in Sheffield Indoor Tennis Center on match day.

Conduct

Duke Athletics expects all fans to conduct themselves in an appropriate manner at all times before, during, and after the competition. We expect all fans to treat other fans, players, coaches, and officials with courtesy. Please join us in creating a fun, safe, family atmosphere at Sheffield Indoor Tennis Center by not:
  • Interfering with other guests’ ability to enjoy the game;
  • Using/displaying foul or abusive language or gestures;
  • Appearing to be intoxicated or in a diminished capacity;
  • Entering the competition or restricted access areas;
  • Smoking except in designated areas;
  • Throwing objects onto the competition area or within the venue; or
  • Otherwise being disorderly.  
Violators are subject to ejection and possible arrest. Fans should contact the Game Operations Manager in the seating area behind Court 1 if they feel someone is not acting appropriately. 

Dining

Click here for information on local dining

Directions

Directions to Sheffield Indoor Tennis Center

Persons with Disabilities Accessibility Information

Please find below a list of disability services currently provided at Sheffield Indoor Tennis Center.  Prior to game day, please feel free to reach out to our disabilities coordinator, Leigh Fickling, at 919-668-6213 to help make arrangements for your visit or if you have any special needs, questions, or concerns regarding our accessibility and accommodations.

Parking for Persons with Disabilities – is available in the Blue Zone directly adjacent to Sheffield Indoor Tennis Center. Access to the Blue Zone is available through the iron gate entrance on Duke University Road. The closest lot to Sheffield Indoor Tennis Center will be the fifth driveway on the left.

Entry for Persons with Disabilities – is available at the south entrance to Sheffield Indoor Tennis Center, which is located directly off the Blue Zone parking lots.  

Seating for Persons with Disabilities – is available along the front of seating area above the courts. The south entrance leads directly into the seating area.  

Accessible Restrooms for Persons with Disabilities – There are limited accessible Men’s and Women’s restrooms in Sheffield Indoor Tennis Center. For assistance, please see the Game Operations manager.

Emergency Preparedness

•    During any emergency inside the stadium, follow the directions of the PA announcer, Game Manager, and emergency responders.  
•    Always designate a pre-determined location both inside and outside the stadium to meet friends and family in case you get separated or in the event of an emergency.
•    Upon arriving at your seat location, first find the nearest exit and then locate an alternate exit in case of emergency.
•    If you see or become aware of any activity that is unusual, suspicious or causes you concern, report the activity to the Game Manager.  Patrons may also tweet @Duke_GAMEDAY.
•    Emergency vehicles may be present in and around the stadium. Please do not obstruct the path of travel of a fire truck or emergency vehicle or interfere with any of their operations.  Vehicles blocking emergency vehicles, exits, or traffic in general are subject to being towed at the owner's expense.  Please do not obstruct any exits or exit pathways.

Entertainment

Click here for information on local entertainment

First Aid/Emergency Medical Assistance

In case of emergency, call Duke Police at (919) 684-2444, 9-1-1, or contact the Game Operations Manager located in the seating area behind Court 1.

Food and Beverage

Outside food and beverage are permitted inside Sheffield Indoor Tennis Center.  Please throw away trash and recycling in the appropriate receptacles.

Doors (Entrance into stadium)

All gates to Sheffield Indoor Tennis Center will open 60 minutes prior to the start of the match.  The main door is located at the Blue Zone parking lots at the south end of Sheffield Indoor Tennis Center.  All purses, bags and strollers are permitted into Sheffield Indoor Tennis Center. However, all bags are subject to search by the Game Operations Manager.

Guest Services

If you are in need of assistance or information, please ask for the Game Operations Manager located in the seating area behind Court 1.

Hotels

Click here for information on local hotels

Lost and Found


If any article is lost or found in the stadium, please inquire about or report the item to the Game Operations Manager located in the seating area behind Court 1.  Items turned in during the game will be dropped off to the Game Operations Manager.  All lost and found items not picked up prior to the end of the match will be available for pick-up the following business day by calling 919-684-1002 to inquire about lost item(s).

Merchandise

The Duke Nike Team Store is located on West Campus in Card Gym (adjacent to Cameron Indoor Stadium) and is open Tuesday through Friday from 11:00 AM – 5:00 PM, Saturday 11:00 AM – 4:00 PM, and Sunday 1:00 PM – 5:00 PM.

Operational, Parking, and Tailgating Information

Operational Information:
For more information on Duke Tennis match days, please visit www.GoDuke.com, the official website of Duke Athletics and click on the “game day information” link.  Special game day parking alerts and information will be available on the game day central page under Alerts.  You can also sign-up for operational, parking, and traffic updates via Twitter by following @Duke_GAMEDAY.

Parking and Traffic Information:
Free parking is available for all matches in the Blue Zone, located on Wannamaker Drive.  Access to the Blue Zone is located off of Duke University Road.  The parking area will be open beginning ninety (90) minutes prior to the match.  The lot will close ninety (90) minutes after the start of the match. Vehicles parked in unmarked spaces, on landscaped areas, or in the gated Coaches’ Parking Lot are subject to being ticketed and towed.

To exit the parking area, fans will go the opposite way on Wannamaker Drive from the direction they entered. Fans will exit through the wooden gate arm located on the Towerview Drive traffic circle at the intersection of Towerview Drive and Wannamaker Drive.  

Parking for persons with disabilities is available in the Blue Zone parking lot located closest to the Sheffield Indoor Tennis Center (fifth driveway on the left).  Please have your valid, state-issued parking pass displayed from your rearview mirror at all times.  If you would like to coordinate accessible parking prior to your arrival, please contact Becca Wilusz at 919-684-1002.  An accessible drop-off and pick-up point is available at the south entrance to Sheffield Indoor Tennis Center immediately off the Blue Zone parking lot.

Sheffield Indoor Tennis Center Facility and Parking Map

Parking Disclaimer:
Duke University assumes no responsibility for loss through fire, theft, collision, or otherwise to the car or contents. Vehicles are parked at the owner's risk. Please lock your vehicle.

Parking Emergency Information:
In case of emergency please dial 919-684-2444 for Duke Police Emergency Dispatch or 911 for Durham County.  Duke Police will be the primary responder on-campus for emergency calls.  Durham Police will be the primary responder off-campus for emergency calls.  If an emergency occurs and authorities are contacted, please designate someone in your party to help direct emergency personnel to the emergency location.

Pets

All pets (including dogs) are prohibited inside Sheffield Indoor Tennis Center.  (Exception: Service animals are allowed to assist those with disabilities).

Programs

Game programs are available for free on a first come, first serve basis in the seating area behind Court 1.

Prohibited Items

For the safety and game day experience of all fans, the following items are prohibited from entering the stadium:
  • Alcoholic beverages
  • Artificial noisemakers
  • Balloons
  • Balls and Frisbees
  • Cameras w/lens over 4 inches
  • Coolers and containers (ice chests, thermoses, cups, bottles, or other like containers)
  • Hazardous Materials
  • Items obstructing sightlines of other fans (umbrellas may not be raised in the seating bowl)
  • Laser Pointers
  • Pets (except service animals)
  • Outside chairs (lounge chairs, folding chairs, etc.)
  • Shoes with wheels (wheelies)
  • Video cameras
  • Weapons
Duke University reserves the right to deny anyone or anything from entering the stadium.  Any such items should be returned to your vehicle and/or discarded.  All fans are subject to search before entering the stadium.

Re-entry into Sheffield Indoor Tennis Center

Fans may leave and re-enter Sheffield Indoor Tennis Center at any time during the match.

Restrooms

Restrooms in the Sheffield Indoor Tennis Center open at the same time as the doors open.  Men’s and Women’s Restrooms are located behind Courts 1 and 2 on the lower level below the seating area. The restrooms can be accessed by using the stairs on the north side of the seating area.

Seating

Spectator seating is located on the upper level of Sheffield Indoor Tennis Center above the courts. Bleacher seating is available. Persons with disabilities seating is available in front of the bleachers.

Smoking

Smoking is not allowed in the Sheffield Indoor Tennis Center.  Smoking is permitted outside of the venue.

Stadium Map
Sheffield Indoor Tennis Center Map

Streaming Video

Fans can catch LIVE streaming video for all tennis matches world-wide on the internet at Duke Inside Access.

Tailgating

Tailgating is permitted in the Blue Zone Lot. Tents, tables, tarps or canopies ARE NOT permitted if they impede foot or vehicular traffic or if they extend into additional parking space.

Ticket Info

All regular season Duke home tennis events at Sheffield Indoor Tennis Center are free to the public. No tickets are necessary.

Transportation

Link to Transportation

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